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Desiree Novak
National Travel Staff Recruiters
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Desiree Novak
National Travel Staff Recruiters
Suzanne Bettger
Travel Staff Recruiter
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Suzanne Bettger
Travel Staff Recruiter
Mallory Walling
HR Coordinator
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Mallory Walling
HR Coordinator
As the HR Coordinator at TLC Nursing, I am responsible for onboarding homecare staff and processing new hire paperwork for all employees across both companies. TLC’s mission is to cultivate meaningful relationships by bringing the best people together, and I support this by helping to bring new caregivers onto our team.
In 2021 I processed approximately 296 i’s, meaning that we hired and onboarded almost 300 new employees!
I have earned a Bachelors of Science in Business Management and am finishing my Masters of Arts in Clinical Mental Health Counseling.
Kat Bergeron
Front Office Coordinator
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Kat Bergeron
Front Office Coordinator
As the Front Office Coordinator at TLC, I’m responsible for being a welcoming face and voice for the company. I’m lucky to work alongside every department at TLC in daily operations and meeting the needs of our various professional relationships.
In 2021, I successfully overtook the management of over 100 vehicles in our fleet for TLC Leasing LLC, our sister company. I helped my team systemize the start-to-finish process of renting our vehicles, including oversight of maintenance, communication, and contracts. Having our own fleet of vehicles meets a dire need within the travel industry while making it convenient and centralized for our employees. This is a role I now happily share with Chris Aruzza, TLC’s Fleet Manager.
Born and raised in Vermont, I have a constant growing appreciation for those that travel away from their home and families to help our beautiful state maintain safe staffing needs. I am a certified Personal Care Attendant and understand first-hand the needs within the community.
I earned my Notary Public License in January 2021 after passing our State Jurisprudence Exam and have assisted our travel staff in any notarizing needs, free of charge, as my token of appreciation.
Kathrine Cordova
On Call Coordinator
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Kathrine Cordova
On Call Coordinator
As the Homecare On-Call & Payroll Coordinator at TLC Nursing, I am responsible for Homecare concerns, coverage and scheduling, and assist in Nursing & Home Care Payroll. I am also responsible for responding to all communications after hours queries and concerns from both the client and healthcare workers. TLC Nursing’s mission is to Cultivate meaningful relationships by bringing the best people together, and I support this by constant communication with the team and delivering quality work.
In 2022, I started working as on-call and payroll coordinator, helping my team responding to calls that come in after-hours for both homecare and healthcare staff and clients. I ensured communication and support were provided. I also assist caregivers and nurses to ensure their payroll is updated in a timely manner and that they are paid appropriately for their time, in the 2 months I have worked with TLC so far.
I earned degrees in Electronics Engineering Technology in Technological University of the Philippines-Visayas, and a degree in Business Administration focusing in Human Resource Management at La Consolacion College Bacolod. Also took units for a short course for Caregiver in Riverside College.
Rhea May Sy
Compliance Supervisor
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Rhea May Sy
Compliance Supervisor
As the Compliance Coordinator at TLC Nursing, I am responsible for ensuring that all candidates are at 100% with their compliance prior to arrival, auditing all active candidates compliance documents and checking that every document uploaded is correct and up-to-date, and helping other compliance coordinators if the need arises. TLC Nursing’s mission is to Cultivate meaningful relationships by bringing the best people together, and I support this by doing what the company expects of me, following company rules and regulations, and engaging in positive thoughts & practices with my colleagues .
In 2022, I successfully helped my team in achieving their goals by making sure that all candidates arrive on time with no problems regarding their compliance and passed the JCAHO accreditation by properly checking all the documents submitted & uploaded.
I earned a Bachelor of Arts in Mass Communication at Cagayan de Oro College ( PHINMA) in Cagayan de Oro City.
Josette Magallon
Dispatch Supervisor
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Josette Magallon
Dispatch Supervisor
As the Housing and On-Call coordinator on weekends at TLC Nursing, I am responsible for as a point of contact for our staff’s Hotel needs, homecare scheduling, cover call-outs, and responding to calls that come into TLC after business hours. TLC Nursing’s mission is to Cultivate meaningful relationships by bringing the best people together, and I support this by working independently while collaborating and keeping open communication with the team.
In 2021, I started working as a weekend on-call coordinator. My main task then was to work with all concerns coming on a weekend from communicating client and Caregiver concerns, covering for call-outs, hotel, and transportation issues. I made sure that all the concerns after business hours were documented and communicated to the managers. By this, I was able to help the team in process improvement in several areas of opportunity of TLC operation. Coming to 2022, I move to a full-time role and am now helping my team in making sure that our travel staff will have safe and comfortable accommodation while they’re away from home.
I earned degrees in Midwifery at La Carlota City College and Business Administration focusing in Human Resource Management at La Consolacion College Bacolod.
Kisshia Lustre
Assistant Strategic Client Manager
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Kisshia Lustre
Assistant Strategic Client Manager
Janeth Cambunga
Staff Accountant-AP
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Janeth Cambunga
Staff Accountant-AP
As the Staff Accountant-AP at TLC Nursing Associates, Inc., I am responsible for processing payment requests in a timely manner, reviewing and reconciling invoice discrepancies, performing an audit of hotel stay charges, and submitting relevant reports to the management. TLC Nursing’s mission is to Cultivate meaningful relationships by bringing the best people together, and I support this by working sincerely, putting my best efforts to perform my assigned duties, and as a team player with the goal of ultimate success and growth of the company.
When I joined in December 2021, I paid more attention to details, developed a process that greatly helped with the hotel audit and successfully submitted a report to the management in a short span of time.
I earned a Bachelor of Science in Accountancy degree at University of Bohol in the Philippines.
Lara Relox
RC Assistant Supervisor
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Lara Relox
RC Assistant Supervisor
As Recruiter Coordinator, I am responsible for reaching out to suitable candidates, doing initial interviews, and processing their application forms. TLC Nursing’s mission is to cultivate meaningful relationships by bringing the best people together and I support this by building good relationships with my colleagues, appreciating their good work, and supporting them, especially the newcomers.
Being a newbie in a company can be challenging and takes a lot of adjustments but here at TLC Nursing, a sense of belonging will never be an issue. Employees are very cordial and sociable and will give you the assistance you need. I’ve been part of TLC since the fall of 2021 and I have successfully executed the required reports and exceeded the target needed, helping my team achieve our daily goal and the nurses needed in different facilities in just a few months.
I earned a Bachelor of Degree in Tourism and Resort Management at Cavite State University-Main Campus in Cavite. Go CVSU!
Beverly Escalada
Assistant Strategic Client Manager
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Beverly Escalada
Assistant Strategic Client Manager
Sai Hampac
Payroll Coordinator
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Sai Hampac
Payroll Coordinator
As the Payroll Coordinator at TLC Nursing, I am responsible for auditing every candidate’s working hours, Health Insurance Enrollment & Termination Audit, and always being ready for any AD HOC reports/audits that our management might have given to me. TLC Nursing’s mission is to cultivate meaningful relationships by bringing the best people together and I support this by being transparent and a good team player.
I will be turning in 1 month on the March 14th of this company, I know this short period of time I may not have contributed a lot yet but I am dedicated enough to learn new things and to support my team whenever I can.
I earned a Bachelor of Science in Accountancy degree at the University of Bohol in the Philippines.
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