Job Overview
TLC Nursing Associates, Inc. is seeking a compassionate and organized Registered Nurse – Patient Service Representative (RN-PSR) to serve as a liaison between patients and clinical teams. This role is primarily structured for travel assignments, offering RNs a dynamic opportunity to deliver care coordination and administrative support across various healthcare environments.
Responsibilities
- Serve as the first point of contact for patients, assisting with intake, appointment scheduling, and follow-up communications.
- Educate patients and families on treatment plans, prescriptions, and post-discharge care instructions.
- Ensure accurate documentation in the EMR and maintain confidentiality of all patient records.
- Collaborate with medical providers to ensure efficient care delivery and workflow.
- Triage patient concerns and direct them to appropriate clinical personnel.
- Help resolve billing or insurance questions and ensure a smooth administrative experience for patients.
- Promote a patient-first culture with empathy, active listening, and excellent customer service.
Qualifications
- Active and unencumbered RN license in the state of practice (or compact license if applicable).
- Minimum 1–2 years of nursing experience, preferably in a clinic, outpatient, or patient-facing administrative role.
- Familiarity with EHR systems and healthcare front desk operations.
- Strong organizational and communication skills.
- Ability to multitask and remain calm in a fast-paced environment.
- Willingness and flexibility to accept travel assignments across various facilities.
Benefits
- Competitive travel pay packages and licensure reimbursement.
- Medical, dental, and vision insurance options.
- 24/7 support from experienced staffing and clinical managers.
- Opportunities for career growth and continuing education.
- The satisfaction of helping patients navigate the healthcare system with clarity and compassion.
Job Description
Are you a skilled Registered Nurse (RN) seeking a thrilling new adventure in the heart of Scottsdale, Arizona? TLC Nursing is offering a captivating 13-week travel healthcare assignment for a dedicated Patient Service Rep specialist like you.
In this role, you will play a vital part in ensuring exceptional patient care experiences by managing patient inquiries, coordinating appointments, and providing essential administrative support. Your expertise as a Patient Service Rep will shine as you interact with patients, healthcare providers, and fellow team members in a dynamic healthcare environment.
Join us in Scottsdale, Arizona, a vibrant city known for its stunning desert landscapes, upscale shopping destinations, and rich cultural heritage. As a travel nurse in this bustling metropolis, you will have the opportunity to explore the renowned art galleries, indulge in world-class dining experiences, and enjoy the year-round sunshine that defines this unique corner of the Southwest.
At TLC Nursing, we pride ourselves on our nurse-founded approach, offering round-the-clock recruiter support, personalized career guidance, and assistance with housing and licensing. We are committed to ensuring that your travel healthcare assignment is not only professionally rewarding but also personally fulfilling.
**Weekly Pay: $442.50**
As part of our team, you will enjoy a comprehensive benefits package, including:
- Best in the Industry Pay Packages
- $25,000 Life Insurance Policy – Effective from Day One
- Medical, Dental, and Vision Insurance – available the 1st of the month after hire
- Paid Time Off – Accrued Day 1, eligible after 1 year of employment (unless required earlier by state law)
- 401(k) – Available after 1 year of employment; fully vested after 5 years
- Aflac – Available for employee purchase
- Referral Program – Payouts for referring other healthcare professionals
- EAP – Free, confidential services for employees and their households via Invest EAP
If you are ready to take the next step in your nursing career and embark on an exciting travel healthcare assignment in Scottsdale, Arizona, we invite you to apply today. Don't miss this opportunity to make a difference while experiencing all that this vibrant city has to offer. Join TLC Nursing and let your passion for patient care shine in the desert sun.