Travel Registered Nurse Patient Service Rep Job

Job Overview

TLC Nursing Associates, Inc. is seeking a compassionate and organized Registered Nurse – Patient Service Representative (RN-PSR) to serve as a liaison between patients and clinical teams. This role is primarily structured for travel assignments, offering RNs a dynamic opportunity to deliver care coordination and administrative support across various healthcare environments.

Responsibilities

• Serve as the first point of contact for patients, assisting with intake, appointment scheduling, and follow-up communications.
• Educate patients and families on treatment plans, prescriptions, and post-discharge care instructions.
• Ensure accurate documentation in the EMR and maintain confidentiality of all patient records.
• Collaborate with medical providers to ensure efficient care delivery and workflow.
• Triage patient concerns and direct them to appropriate clinical personnel.
• Help resolve billing or insurance questions and ensure a smooth administrative experience for patients.
• Promote a patient-first culture with empathy, active listening, and excellent customer service.

Qualifications

• Active and unencumbered RN license in the state of practice (or compact license if applicable).
• Minimum 1–2 years of nursing experience, preferably in a clinic, outpatient, or patient-facing administrative role.
• Familiarity with EHR systems and healthcare front desk operations.
• Strong organizational and communication skills.
• Ability to multitask and remain calm in a fast-paced environment.
• Willingness and flexibility to accept travel assignments across various facilities.

Benefits

• Competitive travel pay packages and licensure reimbursement.
• Medical, dental, and vision insurance options.
• 24/7 support from experienced staffing and clinical managers.
• Opportunities for career growth and continuing education.
• The satisfaction of helping patients navigate the healthcare system with clarity and compassion.

Job Description

Are you a compassionate Registered Nurse (RN) seeking a rewarding travel healthcare assignment as a Patient Service Rep in sunny Scottsdale, Arizona? TLC Nursing, a nurse-founded agency, is looking for dedicated healthcare professionals like you to join our team. In this 13-week assignment, you will play a crucial role in ensuring outstanding patient service at a healthcare facility in Scottsdale. Your responsibilities will include managing patient inquiries, scheduling appointments, maintaining medical records, and providing excellent customer service to all individuals you encounter. At TLC Nursing, we understand the importance of supporting our healthcare professionals. That's why we offer best-in-the-industry pay packages, including a weekly pay of $350.5. Additionally, you will have access to a $25,000 life insurance policy effective from day one, along with medical, dental, and vision insurance starting the 1st of the month after hire. You'll also accrue paid time off from day one, become eligible for our 401(k) program after a year of employment, and enjoy benefits like Aflac and our Employee Assistance Program (EAP). Joining TLC Nursing means gaining access to 24/7 recruiter support, personalized career guidance, and assistance with housing and licensing. Our team is dedicated to ensuring your success every step of the way. If you are a Registered Nurse (RN) with experience as a Patient Service Rep, ready to embark on a fulfilling travel healthcare assignment in Scottsdale, Arizona, we encourage you to apply today. Take the next step in your career with TLC Nursing and make a real difference in the lives of patients in need.